Q:
Where are instructions, precautions and FAQs?
>>
Please visit https://cuitisan.hk/pages/instructions
Q:
What are the precautions when I use the products in microwave oven?
>>
Please read the instructions before using the products, especially when you use
in microwave oven.
- Do NOT use 2 products in microwave
oven simultaneously.
- When heating, do NOT put Cuitisan product near the walls of microwave oven.
- Do NOT use cover, lid, plastic
parts, rubber, water bottle in microwave oven.
- When you have a big scratch, many scratches, do NOT use in microwave
oven.
- Do NOT use Stenlock products in microwave oven.
- It takes 2 to 3 times longer to
cook in Cuitisan compared to plastic or glass containers.
- When you use microwave oven, food
can get drier than usual when you use Cuitisan products.
Q:
Can I use 2 products at the same time?
>>
No. NEVER use 2 or more products simultaneously. I can cause sparks and fire.
Q:
How long can I heat in microwave oven?
>>
Do NOT use more than 5 minutes each time. It takes 2 to 3 times longer to cook
than glass or plastics products.
Q:
Food gets drier than usual, is this normal?
>>
Yes, because cooking time takes longer than usual, the food, especially the
upper part tends to get dry.
Q:
Can I use over, lid when in microwave oven?
>>
No. Whether the product is Cuitisan or not, never cover the products with
cover/lid. If the container becomes air-tight, due to air pressure, the
container might explode.
Q:
Are all Cuitisan products microwave safe?
>>
Not all are microwave safe. Water bottle, cutlery(spoon, fork), cover, lid, any
plastic, rubber, silicon parts are NOT allowed.
Q: How do I wash the products?
>> When washing, please use soft towel instead of hard or metallic towel.
Q: When I use Cuitisan product in microwave, I hear and see sparks. What is wrong?
>> If you use 2 Cuitisan products or put the product too close to walls of microwave oven, it causes sparks and can be dangerous. Never put 2 products or place it near the wall of microwave.
